Rapid Water Supply Senegal: NuWater’s Client Success Story
NuWater recently achieved a significant milestone, providing a rapid water supply solution to a client in Senegal. This infrastructure developer, specializing in shipping ports and supplying potable and ballast water for ships and cargo vessels, faced a critical challenge: meeting rapidly growing water supply demands.
After experiencing frustration with lengthy lead times from European-based companies, they turned to NuWater. Our strategic location within Africa, coupled with our commitment to world-class support, allowed us to offer a premium solution that aligned with their budget and, crucially, their tight timeframe.
[WATCH] Take a closer look at the full build process in the video below.
This video showcases the entire process, from initial system construction [00:09] and installation [00:19] to preparation for shipping [00:36], the system being loaded into the container [01:03], its operation [02:02], and finally, contact information for NuWater [02:24].
Going Above and Beyond Expectations
NuWater’s proposed solution offered an exceptionally short lead time of just 6-7 weeks. This, combined with our competitive pricing, secured the client’s agreement. The project expanded beyond the initial rental seawater reverse osmosis system as the client requested quotations for additional site support infrastructure, components, and spare parts.
Our familiarity with emergency requests and our ability to commit to all aspects within our control enabled us to deliver comprehensively. We can even thoroughly test these systems using our in-house rental pumps and ancillary equipment, ensuring seamless operation from the outset.
Addressing the Client’s Water Supply Challenge in Senegal
The client’s primary challenge was their inability to rely on the municipal water supply to consistently provide potable water to its customers berthing at its ports. This pressure on the city’s water infrastructure is a common issue arising from overpopulation and rapid industrial growth, a scenario NuWater understands well.
NuWater Steps in to Provide a Reliable Solution
Through a cost-effective solution promising 24/7 operations, the shortest possible lead time, ongoing maintenance contracts, and comprehensive remote monitoring and support, NuWater effectively “saved the day.” Our intervention provided the client with improved and reliable access to 800m3/day of WHO-standard drinking water, achieved using our advanced desalination water treatment plant and supporting infrastructure components.
As the client stated, “NuWater professionally guided us through the entire process, from initial engagement and site visit to the design and construction of our water treatment plant.”
Going Above and Beyond Expectations
NuWater’s proposed solution immediately stood out due to its remarkably short lead time of just 6-7 weeks. In an industry where such projects often involve protracted waiting periods, this rapid turnaround, coupled with our attractive and competitive pricing structure, swiftly secured the client’s agreement and trust. What began as a straightforward requirement for a rental seawater reverse osmosis system quickly evolved. Recognizing NuWater’s agility and comprehensive capabilities, the client requested further quotations for essential additional site support infrastructure. This included critical components for the seamless integration of the desalination unit into their existing port operations, as well as necessary spare parts to ensure long-term operational continuity and minimize potential downtime.
Our extensive familiarity with the urgency often associated with emergency requests within infrastructure development, combined with our robust organizational structure and the complete control we maintain over key aspects of the project lifecycle, enabled us to confidently commit to these expanded requirements. We understand that time is often of the essence in such scenarios and pride ourselves on our ability to deliver comprehensively and efficiently. To further guarantee a smooth and trouble-free deployment, we possess the in-house capability to thoroughly test these sophisticated desalination systems using our own fleet of rental pumps and other essential ancillary equipment. This rigorous testing phase ensures that the system operates optimally from the moment it is commissioned on-site in Senegal, providing the client with complete peace of mind and immediate access to the much-needed water supply.
Addressing the Critical Water Supply Challenge in Senegal
The core challenge faced by our client in Senegal stemmed from the increasing unreliability of the municipal water supply in meeting the consistent potable water demands of their port operations and the vessels berthing there. This strain on the city’s water infrastructure is an increasingly common predicament in rapidly growing urban centers and industrial hubs worldwide, often exacerbated by factors such as overpopulation, expanding industrial activity, and the impacts of climate change. NuWater possesses a deep understanding of these complex water supply challenges and the significant operational disruptions they can cause for businesses reliant on a stable and high-quality water source.
NuWater’s Prompt and Reliable Intervention
NuWater’s intervention provided a comprehensive and highly effective solution, built around a cost-effective desalination water treatment plant engineered for continuous 24/7 operation. Crucially, we delivered this solution within the shortest lead time the client had encountered, a key factor in their decision to partner with us. Our commitment extended beyond the initial system delivery to include ongoing maintenance contracts, ensuring the long-term reliability and efficiency of the water treatment plant. Furthermore, our advanced remote monitoring and support capabilities provide an added layer of security and operational assurance. This holistic approach effectively “saved the day” for our client, granting them improved and, most importantly, reliable access to a substantial 800 cubic meters per day of water meeting the stringent World Health Organization (WHO) drinking water standards, all achieved through our advanced desalination water treatment plant and the seamlessly integrated supporting infrastructure components.
The positive feedback from our client speaks volumes about our commitment and expertise. As they aptly stated, “NuWater professionally guided us through the entire process, from the initial engagement and comprehensive site visit to the meticulous design and efficient construction of our water treatment plant.” This testimonial underscores our dedication to providing not just equipment, but a complete and supportive partnership throughout the entire project lifecycle.
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About NuWater Water Treatment
NuWater is a smart water treatment solutions company. We have evolved from a dynamic new start-up to becoming industry leaders who are at the forefront of intelligent water treatment solutions. We provide real solutions, solutions that are sustainable, mobile, adaptable, resourceful and efficient. Solutions that are changing lives, communities, businesses, ecosystems, and environments for the better.
NuWater is your business partner when it comes to water treatment and liquid waste management. Our appetite for innovation and our constant drive to search for new, cutting edge, novel technologies ensures that we can meet the needs of our customers. We are a technology-led engineering company that designs, builds, finances, operates and maintains water treatment plants. Plants that treat contaminated water for the provision of high-quality drinking and industrial process water from almost any water source.